Online payment system terms and conditions

Our online secure payment system has been set up to facilitate the secure online processing of credit/debit cards and direct debits for clients wishing to pay for their Tax Fee Protection Service. These terms should be read in conjunction with the website terms, Privacy Statement and your Tax Fee Protection terms and conditions.

"Croner Taxwise Limited" is the provider of the Tax Fee Protection Service, further details of which are set out below under the heading "About Croner Taxwise Limited"

"Site" means the portal used to make the payment online.

“Terms” means these terms and conditions, including without limitation our privacy policy, the website terms and conditions and any other applicable terms and conditions found on your accountant's website.

"Us", "We", or "Our" means Croner Taxwise Limited.

"you", "your", or "yours" means you, the person(s) or business who are a client of the accountant paying for the Tax Fee Protection Service.

About Croner Taxwise Limited
Croner Taxwise Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number 304970)

Users
The online secure payment system is intended for clients who wish to purchase the Tax Fee Protection Service. Users can either pay by credit or debit card, or set up an annual direct debit.

How we will process your request
If you wish to make a payment we will deduct the amount due and any future installments in accordance with your payment frequency. If you have chosen to pay by direct debit, on an annual basis, the next payment will be taken using your direct debit details upon the next renewal of the Tax Fee Protection Service in accordance with the terms of the Service. Please refer to your Accountant for more information.

If you wish to make a one-off payment only, we will only take one payment using the credit or debit card details you have provided. We will not store your credit/debit card details. You will have to provide your payment details each time you wish to make future payments on-line.

By continuing to use the site, you agree that your details will be processed in this way.

Communications
We will communicate with you in writing and if you have provided us with your email address, by email. We will record our communications with you, including transactions we have carried out for you, and information and documentation that we receive from you. We will retain information on our files for a period of not less than six years. Our records, unless shown to be wrong, will be evidence of your dealings with us.

Refunds
Information regarding refunds, cooling off periods, and cancellations is available from your Accountant.

Data protection
We are committed to protecting your personal data and privacy. All information that we collect from you in connection with your dealings with us will be processed or otherwise dealt with by us in accordance with our Privacy Policy and Data Protection Policy and GDPR policy (as amended from time to time) which you should read.